At Nityananda Ethnic, we follow a strict exchange-only policy. We do not provide refunds under any circumstances.
1. Exchange Eligibility
- Exchange request must be raised within 24 hours of delivery
- Product must be unused, unworn, and in original packaging
- All tags must be intact
- Opening/unboxing video is mandatory for proof
2. Non-Exchangeable Items
- Customized or altered products
- Clearance / sale items
- Products with minor color variations (due to lighting or screen differences)
3. Exchange Process
To request an exchange, contact us at:
📧 support@nityanandaethnic.com
📞 8376867151
Please share:
- Order ID
- Reason for exchange
- Product images / video
Our team will review and provide further instructions.
4. Exchange Conditions
- Exchange is subject to stock availability
- If the requested product is unavailable, you will receive store credit (no refund)
- Product must pass quality inspection before approval
5. Shipping Charges
- Customers may need to bear exchange shipping charges
- In case of incorrect product, we will cover shipping
6. Damaged / Wrong Product
- Report within 24 hours with proper proof
- We will arrange a replacement at no extra cost
7. Important Note
- We do not offer refunds in any case
- By placing an order, you agree to this policy
Shipping Policy – Nityananda Ethnic
1. Order Processing
- Orders are processed within 2–5 working days.
- During peak seasons, processing time may increase.
2. Delivery Time
- Standard delivery: 5–10 working days across India
- Delivery time may vary based on location.
3. Shipping Charges
- Shipping charges (if any) will be shown at checkout.
- Free shipping may be offered on selected orders.
4. Order Tracking
- Tracking details will be shared via SMS/Email once shipped.
5. Delays
- Delays may occur due to:
- Weather conditions
- Courier issues
- High demand
We appreciate your patience in such cases.
6. Incorrect Address
- Please ensure correct address details.
- We are not responsible for delivery issues due to incorrect information.
7. Contact
📞 8376867151
📧 support@nityanandaethnic.com